Official New Rock Boots Store for Germany since 20 years | We ship worldwide | German & English speaking support | HINWEIS: Aufgrund der hohen Nachfrage bieten wir unser wechselndes Sortiment im Bereich Bekleidung & Accessoires ausschließlich im Store Hannover an

Shipping and Payment

Delivery and shipping costs

 

Payment and shipping

 

The following conditions apply:

 

Shipping conditions

 

The goods are delivered worldwide.

 

Shipping costs (including VAT)

 

Domestic deliveries (Germany):

 

When delivered with DHL, shipping is free for purchases over €15.

Below this value the shipping costs are €3.90.

Delivery to a packing station is possible.

 

Delivery abroad:

 

Shipping to the EU (European Union)

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia , Spain, Sweden, United Kingdom

DHL / FEDEX        €9.95 (delivery time 5 working days)

 

Shipping to North America

Canada, Mexico, United States

FEDEX        €29.95 (delivery time 5 working days)

 

Shipping to Oceania

Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis and Futuna

FEDEX        €39.95  (delivery time 5 working days)

 

Shipping to Central America

Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique , Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthelemy, St. Kitts and Nevis, St. Lucia, St. Martin, St. Pierre and Miquelon, St. Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, American Overseas Islands

FEDEX        €39.95  (delivery time 5 working days)

 

Shipping to Asia

Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei Darussalam, Cambodia, China, Christmas Island, Cocos Islands, Hong Kong Special Administrative Region, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait , Kyrgyzstan, Laos, Lebanon, Macao Special Administrative Region, Malaysia, Maldives, Mongolia, Myanmar, Nepal, North Korea, Oman, Pakistan, Palestinian Territories, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen

FEDEX        €39.95  (delivery time 5 working days)

 

Shipping to Africa

Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cabo Verde, Central African Republic, Chad, Comoros, Congo-Brazzaville, Congo-Kinshasa, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini , Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe

FEDEX        €29.95 (delivery time 5 working days)

 

Shipping to South America

Argentina, Bolivia, Brazil, Bonaire, Sint Eustatius and Saba, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Uruguay, Venezuela

FEDEX        €39.95  (delivery time 5 working days)

 

Shipping to "Other Countries"

French Southern and Antarctic Territories, Heard and McDonald Islands, South Georgia and the South Sandwich Islands

FEDEX        €39.95 (delivery time 5 working days)

 

Shipping to "Rest of the World"

FEDEX        €24.95  (delivery time 5 working days)

 

 

 

Delivery times

 

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 1 - 3 days, for deliveries abroad within 5 working days after conclusion of the contract (if advance payment has been agreed upon, after the time of your payment instruction).

Please note that there is no delivery on Sundays and public holidays.

If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.

 

Payment options

Basically, we offer different payment methods for your convenient online shopping:Zahlungsarten

 

 

Please understand that a credit check is carried out when purchasing on account.

Ordering on account is only possible after approval.

If you have any questions about transactions via Klarna, please contact customer support or the FAQ

https://www.klarna.com/de/kundenservice/

https://guidelines.klarna.com/d/pYmdR6FAuyQP/germany-austria#/faq